88f88 Privacy Policy

This Privacy Policy ("Policy") describes how 88f88 ("88f88", "We", "Us", "Our") collects, processes, stores and protects personal information about players and visitors ("You", "Your") who access or use the 88f88 online casino and sports betting platform available at https://88f88.app (the "Platform"). This Policy forms part of and should be read together with the 88f88 Terms and Conditions. By registering an account or using the Platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

88f88 is committed to safeguarding your privacy and handling your personal data with the care it deserves. We collect only the data that is necessary to operate the Platform safely, comply with applicable legal obligations, and deliver the best possible experience to players across Bangladesh. We do not sell your personal data to third parties. We do not share your data with advertisers. This Policy is written in plain language so you can understand exactly what happens with your information.

88f88 collects the following categories of personal information, depending on how you interact with the Platform:

88f88 uses the personal data we collect only for legitimate, clearly defined purposes. We do not use your data for purposes that are incompatible with those stated below:

• To create and manage your 88f88 player account, verify your identity and process your registration.
• To process deposits and withdrawals in BDT via your chosen payment method and to maintain accurate transaction records.
• To comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements and age verification mandates.
• To deliver responsible gaming tools, including deposit limits, session time-outs and self-exclusion, and to identify players who may be experiencing gambling-related harm.
• To provide customer support, resolve disputes, and respond to queries submitted via email or the Platform's support channels.
• To detect and prevent fraud, unauthorised account access, money laundering, collusion, bonus abuse and any other activity that violates the 88f88 Terms and Conditions.

88f88 does not use your personal data for automated profiling that produces legal effects or similarly significant impacts on you without a human review process. We do not use your data to serve targeted advertising from third-party ad networks.

88f88 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. We share data only where necessary to deliver Platform services or where required by law. The categories of third parties with whom 88f88 may share personal data are limited to: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard and their respective acquiring banks) who receive only the transaction data necessary to process your deposit or withdrawal; game software providers (Evolution Gaming, Pragmatic Play, Ezugi, Spribe and others) who receive anonymised session identifiers to deliver game content; identity verification service providers who perform KYC checks on our behalf; fraud detection and cybersecurity service providers who process usage and technical data to protect the Platform; and regulatory authorities and law enforcement agencies when required by applicable law.

Any third-party service provider that processes personal data on behalf of 88f88 is contractually bound to process that data only for the purposes specified by 88f88, to maintain appropriate technical and organisational security measures, and to delete or return the data when the service relationship ends. 88f88 does not permit any service provider to use your personal data for their own purposes.

When you make a deposit or withdrawal using bKash, Nagad, Rocket or Upay, the transaction is initiated directly through the mobile money operator's own authentication interface. 88f88 receives a transaction confirmation reference from the operator; it does not receive or store your mobile wallet PIN, your mobile banking password, or any credential that would allow 88f88 to initiate transactions on your behalf. Your mobile wallet and bank account remain under your sole control at all times.

For Visa and Mastercard transactions, card data is handled by our PCI-DSS-compliant payment gateway partner. 88f88 stores only the last four digits of a card number for identification purposes; full card numbers, CVV codes and expiry dates are never stored on 88f88 systems. All financial transaction records are retained for a minimum of five years to comply with applicable financial record-keeping requirements.

88f88 uses cookies and similar session-tracking technologies to operate the Platform. A session cookie is a small text file placed on your device that allows 88f88 to maintain your logged-in state as you navigate between pages, remember your language preference, and keep your active game session intact. Session cookies expire when you close your browser. 88f88 does not use persistent tracking cookies beyond what is required to operate the Platform. We do not place third-party advertising cookies, social media tracking pixels or cross-site tracking scripts on the Platform.

88f88 may use analytics cookies to understand aggregate (non-personal) patterns of Platform usage — for example, which pages are most visited or which features are used most frequently. This analytics data is used only to improve Platform performance and user experience. Analytics data is always aggregated; it is not linked to your individual player account. You may configure your browser to refuse cookies; however, doing so may prevent the Platform from functioning correctly and you may be unable to remain logged in.

88f88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically: active player account data is retained for the lifetime of your account and for a period of five years following account closure; financial transaction records are retained for a minimum of five years from the date of the transaction to comply with applicable financial regulations; KYC identity verification records are retained for five years following account closure or the date of the last transaction, whichever is later; support communication records are retained for two years from the date of the communication.

When the applicable retention period expires, 88f88 will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Where anonymisation is used instead of deletion, the anonymised data may be retained for statistical or analytical purposes without restriction, as it no longer constitutes personal data.

Subject to applicable law, you have the following rights with respect to the personal data 88f88 holds about you. To exercise any of these rights, contact the 88f88 Data Privacy team at [email protected]. 88f88 will respond to all data rights requests within 30 days of receipt.

88f88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include: SSL/TLS encryption on all data transmitted between your device and the 88f88 Platform; encryption at rest for sensitive personal data stored on 88f88 servers; strict access controls limiting employee access to personal data on a need-to-know basis; regular security testing and vulnerability assessments of the Platform; and employee training on data protection obligations.

Despite these measures, no internet-based system can be guaranteed to be 100% secure. 88f88 will notify you without undue delay in the event of a personal data breach that is likely to result in a high risk to your rights and freedoms. If you believe your 88f88 account has been compromised, contact [email protected] immediately so we can take protective action.

The 88f88 Platform is strictly for adults aged 21 and above. 88f88 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the registration process; all players must confirm their age at registration and may be required to submit government-issued identity documents before their account is activated or before any withdrawal is processed. If 88f88 discovers that a person under the age of 21 has registered an account, that account will be immediately closed, all balances will be forfeited, and any deposits made will be refunded to the payment method used, subject to applicable regulatory requirements.

88f88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The most recent version of this Policy will always be available at https://88f88.app/privacy-policy, accompanied by the date of the most recent revision shown at the top of this page. For material changes — changes that significantly affect your rights or how 88f88 processes your personal data — 88f88 will endeavour to notify registered players via SMS to the mobile number registered on their account at least seven days before the change takes effect. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a data protection concern, please contact the 88f88 Data Privacy team by email at [email protected]